Agenda

Transformation, Innovation and Differentiation

Across Europe, and particularly the Benelux region, 2024 is a time when organisations are looking to use technology to transform their operations, innovate in product development and services and differentiate themselves from their competitors.

Thus, the Managed Services Summit Benelux 2024 will focus on how MSPs can help their customers achieve these three imperatives whilst at the same time ensuring they are able to provide these clients with the best-in-class security, cloud and collaboration services.

The Summit will address these highly critical issues in depth alongside discussing the development of remote and hybrid working, data privacy and compliance, and sustainable and green IT services.

In particular, this year's Summit will address issues within the MSPs own organisation such as Talent Management and Skill Development, building a first-class services environment and creating an innovative Cybersecurity practice.

Be stimulated, energised and inspired.

2024 Agenda

Tuesday 2nd July 2024 starting at 08:30 Local Time
08:30 Registration and welcome refreshments
09:15 Welcome and Headline

Wiebe Wakker

Presented by Wiebe Wakker - Plug Me In

Wiebe Wakker is a Dutch world traveller who holds the current record for completing the longest ever electric car trip covering about 95,000 kilometres over 1119 days while crossing 33 countries without even visiting a gas station. His inspiring keynote shares a story of innovation, sustainability, adventure, and humour.

09:30 KEYNOTE
Wiebe Wakker
Presented by Wiebe Wakker - Plug Me In
Wiebe Wakker is a Dutch world traveller who holds the current record for completing the longest ever electric car trip covering about 95,000 kilometres over 1119 days while crossing 33 countries without even visiting a gas station. His inspiring keynote shares a story of innovation, sustainability, adventure, and humour.

Presentation by GFI Software

Presented by Eric Vaughan - GFI Software

The abstract for this presentation is not yet available.

10:00 Presentation by GFI Software
Presented by Eric Vaughan - GFI Software

Presentation by Kaseya

Presented by Name to be advised - Kaseya

The abstract for this presentation is not yet available.

10:15 Presentation by Kaseya
Presented by Name to be advised - Kaseya

Presentation by ConnectWise

Presented by Name to be advised - Connectwise

The abstract for this presentation is not yet available.

10:30 Presentation by ConnectWise
Presented by Name to be advised - Connectwise

Presentation by ThreatlLocker

Presented by Name to be advised - Threatlocker

The abstract for this presentation is not yet available.

10:45 Presentation by ThreatlLocker
Presented by Name to be advised - Threatlocker

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11:00 PANEL SESSION
The State of the MSP Market
In our opening debate, our panel will discuss the biggest trends and issues impacting the managed service community across the region. From the challenges of implementing and selling AI powered solution, to everything-as-a-service within a tougher regulatory landscape. With questions from the audience, this panel offers an engaging and interactive forum for active discussion with subject matter experts and MSPs.
Threatlocker, Connectwise, and Kaseya
11:15 Morning Break and Networking

Presentation by BlackFog

Presented by Matt Scotney-Jones - BlackFog

The abstract for this presentation is not yet available.

11:35 Presentation by BlackFog
Presented by Matt Scotney-Jones - BlackFog

Presentation by Pax8

Presented by Name to be advised - Pax8

The abstract for this presentation is not yet available.

11:50 Presentation by Pax8
Presented by Name to be advised - Pax8

Title to be confirmed

Presented by Name to be advised - TBA

The abstract for this presentation is not yet available.

12:05 Title to be confirmed
Presented by Name to be advised - TBA

Title to be confirmed

Presented by Name to be advised - TBA

The abstract for this presentation is not yet available.

12:20 Title to be confirmed
Presented by Name to be advised - TBA

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12:35 PANEL SESSION
Building a Better MSP
In our second debate, our panel will discuss what it takes to build an efficient and profitable MSP operation. From staff recruitment, through service creation, marketing and sales, this session examines the key elements that drive success. With questions from the audience, this panel offers insights into emerging best practice from a team of industry experts.
BlackFog, and Pax8
12:50 Lunch Break and Networking
13:45 Welcome Back - Announcing the 3rd Prize Draw Winner for 4-course Lunch/Dinner at the revolving Moon Restaurant at the A'DAM tower
13:50 KEYNOTE
Title to be confirmed

Presentation by Cloudbilling

Presented by Name to be advised - CloudBilling

The abstract for this presentation is not yet available.

14:15 Presentation by Cloudbilling
Presented by Name to be advised - CloudBilling

Case Study: MSP unburdens hospitals with Paessler PRTG

Presented by Wilco Ravestein - Paessler AG

One of the greatest challenges hospitals face today: hiring IT staff. Using a Managed Services Provider gives the customer two advantages: 1. they can focus on what they do best, and 2. assurance any possible failure is identified in time and taken care of without intervention from themselves. Let's use these 10 minutes to see how MSP Infield ICT unburdens hospitals by managing multiple infrastructures centrally, with ease.

14:25 Case Study: MSP unburdens hospitals with Paessler PRTG
Presented by Wilco Ravestein - Paessler AG

Presentation by ManageEngine

Presented by Name to be advised - ManageEngine

The abstract for this presentation is not yet available.

14:35 Presentation by ManageEngine
Presented by Name to be advised - ManageEngine

Presentation by SonicWall

Presented by Name to be advised - SonicWall

The abstract for this presentation is not yet available.

14:45 Presentation by SonicWall
Presented by Name to be advised - SonicWall

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14:55 PANEL SESSION
Monitoring, Management and Security
For this debate, our panellist will discuss the challenges faced by MSP when it comes to managing, and monetising network and cloud services. With questions from the audience, this session will also touch on the underlying security requirements as well as guidance around integrating new value-added services into broader managed IT portfolios.
CloudBilling, ManageEngine, SonicWall, and Paessler AG
15:10 Afternoon Break and Networking

Title to be confirmed - Panoramic Data

Presented by David Bond - Panoramic Data

The abstract for this presentation is not yet available.

15:30 Title to be confirmed - Panoramic Data
Presented by David Bond - Panoramic Data

Title to be confirmed

Presented by Name to be advised - TBA

The abstract for this presentation is not yet available.

15:40 Title to be confirmed
Presented by Name to be advised - TBA

Title to be confirmed

Presented by Name to be advised - TBA

The abstract for this presentation is not yet available.

15:50 Title to be confirmed
Presented by Name to be advised - TBA

Title to be confirmed

Presented by Name to be advised - TBA

The abstract for this presentation is not yet available.

16:00 Title to be confirmed
Presented by Name to be advised - TBA

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16:10 PANEL SESSION
Gold Speakers Panel Debate
Panoramic Data
16:25 PANEL SESSION
MSP Panel - "The Big Debate"
16:40 Closing Remarks | Announcing The 2nd Prize Draw Winner for Apple AirPods Pro
16:40 Networking drinks - Announcing the 1st Prize Draw Winner for Apple iPad
17:30 End of Summit
Presentation times and order are subject to change. This agenda was last updated on 23 May 2024 at 9:56pm.

Meet our 2024 Event Sponsors