Managed Services Summit Why should you attend?

NOW CELEBRATING its 8th year, the Managed Services Summit Benelux (formerly MSS Europe) is now firmly anchored as the leading managed services event for the European IT channel. The event features conference session presentations by specialists in the sector and leading independent industry speakers from the region, as well as a range of sessions exploring technical and operational issues. Of course, the panel discussions and keynotes are held together by extensive networking time for delegates to meet with potential business partners. The Managed Services Summit Benelux 2024 is a C-suite event that will examine the latest trends and developments in managed services over the last year, and how they have influenced customer requirements and the ability to create value through managed services for your organisation and customers.

The Managed Services Summit is series of executive-level events, so you know you’ll be among the best in the sector, and those featured will explore the latest trends and developments, evolving customer requirements and how to create value through managed services – both for your own organisation and your customers

APPLY TO ATTEND

Industry Insights

Presentations will cover the latest trends, evolving customer requirements, and strategies for creating value through managed services.

01

Breakouts

Attend a range of sessions led by leading specialists in the field, focusing on technical, sales, and business-related topics.

02

Networking

Connect with professionals in the IT channel, including senior decision makers and industry leaders.

03

Interactions

Engage in discussions, debates, and collaborations with event sponsors and peers across the industry.

04

MSS Manchester

19th November 2024, Manchester

MSS London

10th September 2025, London

MSS Nordics

21st October 2025, Stockholm

Meet our 2024 Event Speakers

Taija Engman

Good Sign

Taija Engman

Good Sign

Taija Engman and her five Co-Founders founded Good Sign in 2007 to provide innovative pricing and billing solution for managed services businesses. Taija is a goal-driven business leader with a passion for delivering unparalleled value to customers. She is also the Chairperson of the Board of the Finnish Software Association, which has over 600 software businesses as members. Before co-founding Good Sign, Taija, along with the entire founding team, worked at Fujitsu. Taija earned her Master of Science in Industrial Engineering and Management from Aalto University. In her free time, Taija enjoys swimming in open waters or getting lost in good novels and business books.


Henrik Davidsson

Check Point

Henrik Davidsson

Check Point

Henrik Davidsson is Check Point’s Head of MSSP Sales EMEA. Previously, Henrik was VP International Partner Business at Ironscales, and prior to that he was Sr. Director for Global Partner Strategy, Programs & Enablement at Vectra, where he was responsible for onboarding and enablement of Vectra’s partner ecosystem along with development of partner value propositions, messaging and the strategic direction of Vectra’s partner strategy. He has over 20 years’ experience in working with large enterprises, service providers and always stays in the frontline of new security challenges and coaching end customers and partners alike on how to augment their security posture and cyber resilience. Henrik has held leading position at companies such as Cisco, Juniper Networks, VMware, FireEye and NTT Security.

Jozef Kacala

GFI Software

Jozef Kacala

GFI Software

Jozef Kacala is the Vice President of Sales Engineers at GFI Software, where he leads the technical sales strategy and drives customer-focused solutions. Based in Slovakia, Jozef leverages his deep expertise in cybersecurity and MSP solutions to enhance customer satisfaction and digital security.

Outside of work, Jozef enjoys science fiction, music, and directing sports events, showcasing his dynamic and creative spirit.

David Bond

Panoramic Data

David Bond

Panoramic Data

David Bond is CTO and Founder at Panoramic Data Limited.

He has a broad background in technology management, including Software-as-a-Service development, operations and professional services. He specialises in Managed Service Provider automation and innovation.

A software developer at heart, David has authored and published numerous open source API nuget packages for the .NET community, including packages for Cisco, Meraki, Microsoft Azure, ServiceNow, AutoTask PSA, LogicMonitor and Datadog.

Industry experience includes IP network design at BT, end-to-end performance optimisation at Three Mobile and Founder and CTO at Panoramic Data Limited.


Michael E Crean

SonicWall

Michael E Crean

SonicWall

Michael Crean is a U.S. Army Combat Veteran and the founder of Solutions Granted, Inc., and currently is the Executive Vice President of Managed Services at SonicWall. Crean is a results-oriented leader boasting a wealth of experience in networking, infrastructure architecture, design, technical support and cyber resilience – and has entrenched himself in Information Security, implementation, and the managed security services industry. Crean’s relentless commitment to MSPs/MSSPs/VARs has led him to provide and build real solutions that met corporate goals and compliance standards – which led immediate growth for thousands of customers through managed security offerings worldwide. Crean is widely recognized as a creative problem solver with a focus on management, risk mitigation, governance and operations strategies that increase revenue growth in highly competitive markets by leveraging people, process, and technology resources to address the cyber needs to win the war. Michael currently resides in Virginia, where he survived raising four teenage daughters and one son.

Nisha Balajee

ManageEngine

Nisha Balajee

ManageEngine

Nisha Balajee is an enthusiastic learner of endpoint management and security trends in the market, with an aim to enhance the management process for IT administrators. Having hosted multiple product trainings and interacted with customers on a regular basis, Nisha understands the views and experiences of end users. She can be contacted at nisha.b@manageengine.com.

Johan Bakker

MSP Mentor

Johan Bakker

MSP Mentor

Johan Bakker is a seasoned expert in the field of Managed Service Providers (MSP), boasting over two decades of experience in the IT industry. As the visionary founder and lead mentor at MSP Mentor, Johan has dedicated his career to empowering IT professionals and businesses to achieve operational excellence and sustainable growth.

With a deep understanding of the unique challenges and opportunities within the MSP landscape, Johan offers invaluable insights and strategies that drive success. His extensive knowledge spans across service management, business development, and technological innovation, making him a trusted advisor to many in the industry.

Johan’s approach to mentoring is both holistic and hands-on, ensuring that clients receive tailored guidance that addresses their specific needs and goals. His commitment to continuous learning and improvement is evident in his dynamic workshops, insightful webinars, and personalized coaching sessions.

Beyond his professional achievements, Johan is known for his passion for fostering a collaborative community among MSPs. He regularly contributes to industry publications, speaks at conferences, and engages in thought leadership that inspires others to excel.

When he's not mentoring or strategizing, Johan enjoys exploring the latest tech trends, networking with fellow industry leaders, and spending quality time with his family.

Connect with Johan Bakker to unlock your MSP's full potential and navigate the complexities of the IT services industry with confidence and expertise.


Raymond Parkinson

ConnectWise

Raymond Parkinson

ConnectWise

Ray is a seasoned professional with 9 years of experience working closely with Managed Service Providers (MSPs). He is passionate about collaborating with European MSPs, leveraging their expertise to drive success and foster strong partnerships within the industry. Ray's knowledge and insights have made them a sought-after speaker at the prestigious MSP events. Outside of work, Ray embraces personal challenges and recently accomplished a significant milestone by completing his first marathon in Rome. Additionally, Ray has shown incredible commitment to learning by maintaining an impressive 465+ day streak on Duolingo, actively studying the Dutch language. With their extensive experience, passion for MSPs, and dedication to personal growth, Ray continues to make a positive impact in the industry.


Meet our 2024 Event Sponsors