19th November 2024, Manchester
NOW CELEBRATING its 8th year, the Managed Services Summit Benelux (formerly MSS Europe) is now firmly anchored as the leading managed services event for the European IT channel. The event features conference session presentations by specialists in the sector and leading independent industry speakers from the region, as well as a range of sessions exploring technical and operational issues. Of course, the panel discussions and keynotes are held together by extensive networking time for delegates to meet with potential business partners. The Managed Services Summit Benelux 2024 is a C-suite event that will examine the latest trends and developments in managed services over the last year, and how they have influenced customer requirements and the ability to create value through managed services for your organisation and customers.
The Managed Services Summit is series of executive-level events, so you know you’ll be among the best in the sector, and those featured will explore the latest trends and developments, evolving customer requirements and how to create value through managed services – both for your own organisation and your customers
APPLY TO ATTENDPresentations will cover the latest trends, evolving customer requirements, and strategies for creating value through managed services.
01Attend a range of sessions led by leading specialists in the field, focusing on technical, sales, and business-related topics.
02Connect with professionals in the IT channel, including senior decision makers and industry leaders.
03Engage in discussions, debates, and collaborations with event sponsors and peers across the industry.
0419th November 2024, Manchester
10th September 2025, London
21st October 2025, Stockholm
ManageEngine
Nisha Balajee is an enthusiastic learner of endpoint management and security trends in the market, with an aim to enhance the management process for IT administrators. Having hosted multiple product trainings and interacted with customers on a regular basis, Nisha understands the views and experiences of end users. She can be contacted at nisha.b@manageengine.com.
GFI Software
Jozef Kacala is the Vice President of Sales Engineers at GFI Software, where he leads the technical sales strategy and drives customer-focused solutions. Based in Slovakia, Jozef leverages his deep expertise in cybersecurity and MSP solutions to enhance customer satisfaction and digital security.
Outside of work, Jozef enjoys science fiction, music, and directing sports events, showcasing his dynamic and creative spirit.
Good Sign
Taija Engman and her five Co-Founders founded Good Sign in 2007 to provide innovative pricing and billing solution for managed services businesses. Taija is a goal-driven business leader with a passion for delivering unparalleled value to customers. She is also the Chairperson of the Board of the Finnish Software Association, which has over 600 software businesses as members. Before co-founding Good Sign, Taija, along with the entire founding team, worked at Fujitsu. Taija earned her Master of Science in Industrial Engineering and Management from Aalto University. In her free time, Taija enjoys swimming in open waters or getting lost in good novels and business books.
IT Europa
John is considered one of the foremost analysts, speakers and commentators on the trends in the IT industry. After a distinguished career spanning over 47 years at the heart of the IT industry, John has advised IT companies on strategies and direction, written feature articles for major IT publications and has spoken at and chaired events around Europe.
John’s in-depth experience running IT companies, launching new technologies and helping IT organisations maximise their business potential enables him to commentate with authority on a whole range of topics as well as deliver stimulating and thought-provoking presentations.
IT Europa
Will specialises in writing and presenting – producing a huge range of content, ranging from thought-leadership articles to white papers. He started his career as a computer engineer before becoming one of the first producers on Sky TV’s primetime technology show “The Computer Channel” – alongside also covering mainstream business and technology news. He then worked as a product reviewer and technical writer for IT Network before going to Computer Weekly to cover security, telecoms and networking. He worked for several large technology brands including Microsoft and EMC as a technical writer and media consultant and was also the editor at International Broadcast Engineer – a role that saw him deliver a huge number of detailed analysis pieces on emerging video experiences. He has also written a number of books including tech guides for Which? and several "Dummies" guides on topics including big data and storage.
Will is also a highly experienced event moderator, managing content and panels at both the IBC and NAB shows for the last 10 years.
Plug Me In
Wiebe Wakker is a Dutchman born in December 1986 who embarked on an epic journey on March 15, 2016, driving his fully-electric "Blue Bandit" from Amsterdam to Sydney. With no money in his pocket, it was a daunting challenge to traverse 33 countries and cover a total of 95,000 kilometers without stopping at a fuel station.
Wiebe's journey is a testament to the power of determination, the kindness of strangers, and the potential of sustainable mobility. His goal was to prove the viability of sustainable mobility and inspire people around the world to adopt a more eco-friendly lifestyle. To achieve this, he reached out to his followers on plugmeinproject.com, a website where people could offer him a place to sleep, a meal, or a charge-up for his car. Thousands of strangers signed up and the responses determined his route, which took him from Amsterdam to Italy and back to the North Cape, through Eastern Europe, Turkey, the Middle East, India, and Southeast Asia.
The journey was not without its challenges. In India, the charger of his car exploded, and Wiebe was left stranded. However, he never gave up, and his followers and helpful locals came to his aid throughout his journey. Sheiks in Dubai took care of him, he met a famous prince in Malaysia, and he became a celebrity in Indonesia, even appearing in the tabloids.
After 1,119 days, Wiebe finally reached Sydney, making it the longest journey in an electric car. His experiences are still fresh in his memory, and he now shares his story with audiences as a speaker. Wiebe's presentation highlights what motivated him to undertake this incredible adventure and how he persevered through the many challenges he faced.
As a speaker he inspires, energizes, and challenges audiences to embrace change, deal with uncertainty, and achieve their goals. He shares insights on coping with crises and setbacks and encourages people to get out of their comfort zone. Wiebe also breaks through resistance to electric driving and inspires people to drive electric, promoting a more sustainable way of living.
In conclusion, Wiebe Wakker's journey is an inspiration to anyone who wishes to make a difference in the world. His message of sustainability, perseverance, and determination will continue to resonate with audiences for years to come. Whether you're looking for motivation to achieve your goals, embrace change, or drive electric, Wiebe's talks are sure to inspire, energize, and challenge you to live a more positive and sustainable life.
CloudBilling
Merijn Schipper, Sales Manager at CloudBilling, has over a decade of experience in billing, specializing in Managed Service Providers (MSPs) and cloud solutions. As the Sales Manager for CloudBilling, he oversees sales operations in the Benelux region, where he has been instrumental in driving growth and fostering strong client relationships.
With extensive experience navigating MSPs' challenges from both consulting and commercial perspectives, he brings a wealth of knowledge and practical insights. His hands-on approach and strategic vision make him a sought-after speaker, renowned for demystifying complex billing processes and delivering tangible results.
You can contact Merijn Shipper at mschipper@cloudbilling.nl
Kaseya
Matt Scully utilizes his extensive Channel experience to foster existing MSP partnerships at Kaseya and develop new partnerships. Prior to Kaseya, Matt served in channel leadership roles at Datto, Mailprotector, and Redstor. He was responsible for developing and managing the company’s partner programs and overseeing marketing strategies for channel leaders to enhance customer satisfaction and expand their businesses.
The summit provides extensive networking time for delegates to meet with potential business partners. The unique mix of high-level presentations plus the ability to meet, discuss and debate the related business issues with sponsors and peers across the industry, makes this a must attend event for any senior decision maker in the ICT channel.
GFI Software is a leading provider of business-essential software solutions with a relentless commitment to innovation. GFI serves customers in key industries, driving progress in network management, security, and compliance. From cutting-edge AI capabilities to its groundbreaking, single-pane-of-glass solution, GFI AppManager AI, GFI consistently explores and advances the latest technologies. Its mission is to empower customers with best-in-class solutions delivered through its global network of dedicated partners. GFI's 100% channel commitment and award-winning program, named Best MSP Partner Program at the MSP Innovation Awards, underscores its position as a trusted partner for MSPs.
https://www.gfi.com/Founded in 2015, BlackFog is a global cybersecurity company that has pioneered on-device anti data exfiltration (ADX) technology to protect companies from global security threats such as ransomware, spyware, malware, phishing, unauthorized data collection and profiling. Its software monitors enterprise compliance with global privacy regulations and prevents cyberattacks across all endpoints. BlackFog uses behavioral analysis to preemptively prevent hackers from exploiting vulnerabilities in enterprise security systems and network infrastructure. BlackFog’s preventative approach to security recognizes the limitations of existing perimeter defense techniques and neutralizes attacks before they happen at multiple points in their lifecycle. Trusted by corporations all over the world, BlackFog is redefining modern cyber security practices.
https://www.blackfog.comConnectWise is an IT software company empowering ITSPs to achieve their vision of success in their As-a-Service business with intelligent software, expert services, an immersive IT community, and a vast ecosystem of integrations. The unmatched flexibility of the ConnectWise platform fuels profitable, long-term growth for our Partners. With an innovative, integrated, and security-centric platform, ConnectWise enables TSPs to drive business efficiency with automation, documentation, and data management capabilities, and increase revenue using remote monitoring, security, and backup disaster recovery technologies.
https://www.connectwise.com/Kaseya’s IT Complete is the world’s first and only purpose-built platform designed to directly address the challenges of DO-IT-ALL, multifunctional IT professionals. One vendor with everything you need, woven together to save you time, smart enough to help you get more done, and in a way you can afford. Learn more at https://www.kaseya.com/solutions/
https://www.kaseya.com/home/At Pax8, we're not just another technology marketplace - we're the marketplace of choice. Our dedicated team provides tailored solutions that fuel growth, reduce risk and increase efficiencies for managed service providers in the Nordics market. With a selection of fully vetted vendors, a local workforce and 24/7 support, we guide MSPs through cloud software management complexities. Plus, Pax8 partners can benefit from comprehensive education and enablement programmes to maximise their success. Trust Pax8 as your strategic ally in unlocking your full potential in the digital landscape!
https://www.pax8.comThreatLocker® is a global cybersecurity leader, providing enterprise-level cybersecurity tools for the MSP industry to improve the security of servers and endpoints. ThreatLocker’s combined Application Whitelisting, Ringfencing™, Storage Control and Elevation Control solutions are leading the cybersecurity market towards a more secure approach of blocking unknown application vulnerabilities.
https://threatlocker.com/Check Point Software Technologies Ltd. (www.checkpoint.com) is a leading provider of cyber security solutions to corporate enterprises and governments globally. Check Point Infinity’s portfolio of solutions protects enterprises and public organizations from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and other threats. Infinity comprises three core pillars delivering uncompromised security and generation V threat prevention across enterprise environments: Check Point Harmony, for remote users; Check Point CloudGuard, to automatically secure clouds; and Check Point Quantum, to protect network perimeters and datacenters, all controlled by the industry’s most comprehensive, intuitive unified security management; Check Point Horizon, a prevention-first security operations suite. Check Point protects over 100,000 organizations of all sizes.
https://www.checkpoint.com/CloudBilling is a prominent provider of billing and revenue management solutions that are hosted on the cloud. Our cutting-edge platform empowers Managed Service Providers to simplify their billing operations, curtail expenses, and augment their earnings. By automating billing workflows and offering up-to-the-minute insights into revenue streams, CloudBilling facilitates businesses to regulate their cash flow and make well-informed business decisions effectively.
https://cloudbilling.nl/Good Sign removes pain points in pricing and billing of managed services. Good Sign handles service contract management, collects and mediates the billing data, and caters for various pricing models based on subscriptions, entitlements, usage, capacity, transactions, assets, and events. We support flat-rate, usage-based, hybrid and customer-specific pricing structures, suited to your business requirements.
With Good Sign, managed service businesses can grow by utilizing advanced, rule-based pricing models. The platform boosts operational efficiency by automating the billing process and eliminating manual tasks. It improves profitability by removing billing leakage and errors. Timely, accurate, and easy-to-validate invoices improve customer satisfaction.
https://www.goodsign.comAs the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT. ManageEngine offers you more than 60 enterprise IT management products and over 60 free tools for identity and access management, enterprise service management, unified endpoint management and security, IT operations management, security information and event management, advanced IT analytics, and low-code app development. Your deployment options include on-premises, cloud-native, cloud-ready, and MSP models.
www.manageengine.com/msp-solutions.html
https://www.manageengine.com/Since 1997, we offer monitoring solutions for businesses across all industries and all sizes, from SMB to large enterprises. Today, more than 500,000 users in over 170 countries rely on PRTG and other Paessler solutions to monitor their complex IT, OT and IoT infrastructures. We believe monitoring plays a vital part in reducing humankind's consumption of resources. Our products help our customers optimize their IT, OT and IoT infrastructures, and reduce their energy consumption or emissions – for our future and our environment.
https://www.paessler.com/Unlock observability with report automation, integration, alert de-duplication and cost-reduction. We help MSPs improve customer satisfaction, productivity and margins. We are partners with Cisco Meraki, LogicMonitor, DataDog and others, providing best practice consulting and innovation. We also offer managed observability services. So if you have too many tickets, not enough time, or are struggling with customer reporting – come and talk to us at MSP Summit Benelux!
https://www.panoramicdata.com/SIOS Technology Corp. high availability and disaster recovery solutions ensure availability and eliminate data loss for critical Windows and Linux applications operating across physical, virtual, cloud, and hybrid cloud environments. SIOS clustering software is essential for any IT infrastructure with applications requiring a high degree of resiliency, ensuring uptime without sacrificing performance or data – protecting businesses from local failures and regional outages, planned and unplanned.
https://us.sios.com/SonicWall is a cybersecurity forerunner with more than 30 years of expertise and a relentless focus on its partners. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real time, SonicWall can quickly and economically provide purpose-built security solutions to any organization around the world. Based on data from its own threat research center, SonicWall delivers seamless protection against the most evasive cyberattacks and supplies actionable threat intelligence to partners, customers and the cybersecurity community. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
https://www.sonicwall.comThousands of fast-growing companies trust Vanta to help build, scale, manage and demonstrate their security and compliance programs and get ready for audits in weeks, not months.
By offering the most in-demand security and privacy frameworks such as SOC 2, GDPR, ISO 27001, HIPAA, and many more, Vanta helps companies obtain the reports they need to accelerate growth, build efficient compliance processes, mitigate risks to their business, and build trust with external stakeholders.
Simply connect your existing tools to Vanta, follow the prescribed guidance to fix gaps, and then work with a Vanta-vetted auditor to complete audit. Our team is on-site to show you how Vanta can help you grow your MSP business.
https://www.vanta.com/Centreon’s IT monitoring platform delivers the single source of truth for IT.
performance, replacing, consolidating and streamlining disconnected tools into one comprehensive platform that provides multiple views and supports multiple performance objectives. Our mission is to serve CIOs,their IT teams and MSPs with complete IT visibility so they can:
• Enable technical innovation for operational excellence
• Streamline and simplify information systems to optimize digital performance
• Support their digital transformation, easing the adoption and integration of new technology
• Increase their operational efficiency & Productivity
We have a singular goal in mind: To create value for our customers and their customers, partners and all stakeholders through superior IT performance.
https://www.centreon.com/Cynet’s end-to-end, natively automated All-in-One platform, backed by 24/7 security experts was purpose-built to enable lean IT security teams to achieve comprehensive and effective protection regardless of their resources, team size or skills.
Cynet All-in-One includes the essential security technologies you need to protect your organization in one automated, simplified platform that delivers enterprise-grade protections with less manual effort and lower cost.
We protect endpoints
Cynet keeps your workstations, servers, and mobile devices safe from malware, ransomware, and other dangerous cyberthreats with proven NGAV, EPP, EDR, Device Control and Mobile security.
We protect users
We continuously monitor user behavior to detect and block malicious insiders and compromised accounts with UBA, Deception and Domain Filtering technologies.
We protect network
Cynet detects and prevents stealthy attackers from accessing and mov¬ing across your network, as well as blocking connections to malicious sites with NDR, Deception and Port Scanning.
We protect SaaS/Cloud apps
Cynet automatically identifies, prioritizes, and fixes security risks across all your SaaS and Cloud applications with SSPM and CSPM.
End-to-End Automation
Cynet blocks dangerous threats and automat¬ically investigates and remediates all attack components across your environment using best-practice incident response workflows with advanced SOAR and XDR capabilities.
24x7 Security Experts
Get a team of world-class cybersecurity experts working around the clock to keep you safe by monitoring your environment and immediately addressing threats with compre¬hensive MDR services.
Log Management and Analysis
Collect high priority log data to quickly and accurately uncover threats lurking across your environment with CLM.
https://www.cynet.com/CYREBRO is a SOC Made Easy for Managed Services.
CYREBRO’s AI-native Managed Detection and Response solution rapidly detects, analyzes, investigates and responds to cyber threats. Its capabilities cover strategic monitoring and precision detection, optimization/threat research, threat hunting and threat intelligence which are augmented with incident response and forensic investigations. Backed with more than 1,500 detection algorithms, CYREBRO enables Managed Service Providers to provide MDR services to their customers who are facing a wide variety of risks and attacks. CYREBRO’s precision detection shortens mean time to detect (MTTD) and mean time to respond (MTTR).
CYREBRO is vendor-neutral and easily connects to hundreds of different tools and systems, delivering time-to-value within hours.
https://www.cyrebro.ioInfrassist is a white-label service provider that combines technology and human talent to help MSPs grow their business. We offer next-generation services and processes that optimize, automate, and scale MSPs' offerings, allowing them to focus on expanding their clientele. Our skilled professionals take care of end-to-end project execution by implementing automation and management of the IT infrastructure using advanced tools and technologies. We prioritize delivering the most robust and reliable infrastructure management and security services to our Global MSP Partners.
https://www.infrassist.com/Since 2003, Mimecast has stopped bad things from happening to good organizations by enabling them to work protected. We empower more than 40,000 customers to help mitigate risk and manage complexities across a threat landscape driven by malicious cyberattacks, human error, and technology fallibility. Our advanced solutions provide the proactive threat detection, brand protection, awareness training, and data retention capabilities that evolving workplaces need today. Mimecast solutions are designed to transform email and collaboration security into the eyes and ears of organizations worldwide.
https://www.mimecast.com/NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
https://www.ninjaone.com/Angel Business Communications was established in 1981 and is a leading business-to-business (B2B) media, conference, awards and exhibition organiser. Serving a wide range of markets worldwide, our creative and highly skilled teams provide quality service to many hi-tech industries.
We pride ourselves on customer service and business retention, with our forward-thinking approach to marketing solutions utilising leading-edge platforms. These include everything from mobile apps and technology, to online, digital and traditional print media.
https://angelbc.comIT Europa is the leading provider of strategic business intelligence, news and analysis on the European IT marketplace and the primary channels that serve it. It has a range of European digital media services and database reports that provide accurate, authoritative and objective information and enable vendor and channel organisations to increase efficiency and gain competitive advantage. It also leverages these research and intelligence assets to run events and provide channel market development consultancy services.
https://www.iteuropa.com/