PANEL SESSION

Scaling Smarter: Growth, Investment and Exit Strategies for MSPs

The UK MSP market is evolving fast, with opportunities on multiple fronts – from organic growth and operational transformation to acquisitions, investment, and eventual exit strategies. This panel brings together MSP leaders and M&A experts to share both the financial and operational playbooks shaping success in 2025. We’ll explore what investors and buyers are really looking for, how valuations are shifting, and the practical strategies MSPs are using to scale – from refining service portfolios and leveraging AI to building operational maturity. Expect candid insights into the realities of deal-making, growth challenges, and the pathways that can position your business for long-term value creation – whether your next move is scaling, selling, or simply strengthening your competitive edge.

PANELLISTS INCLUDE

Dion O'Byrne

Rydal Group

Driving business tech evolution in the UK, I help MSPs and telecoms resellers transition from legacy networks to cloud-led, high-retention solutions and business focused outcomes. Operating where infrastructure, sales psychology, and business growth meet, I’ve led national strategies that deliver ROI through channel performance and partner alignment. My focus is clear: enable sales led transformation, unlock margin, and help partners win in a saturated market. Speaker on partner enablement, tech futures, scaling and the psychology of high performing sales teams.

Jeffrey Jenner

WTA Partners

Jeffrey is the founder of WTA Partners, a Tech M&A business offering Buy and Sell side services. He is a leading M&A practitioner with a reputation for effectiveness in the mid-market technology space and has held several senior management positions during his more than forty five year career in both the UK and USA, including those of CEO, Managing Director and President. Jeffrey has worked successfully completing transactions and advisory work in a dozen countries for numerous private and public client companies. Among other responsibilities, he runs the firm’s very active Cloud Services Practice which focusses on MSPs.

Richard Btesh

Chess

Richard Btesh, Director at Chess ICT a leading UK connectivity and IT services provider and Chess T2 (Cybersecurity). He has overseen over 100 transactions at Chess, including acquisitions and siposals, helping Chess grow €3m to £80m turnover through a strategic aquisition-led approach.